Fathi Said, Owner and CEO “Your Experience is Guaranteed”
(01:00 min)
Dear Friend,
It's my personal wish to address you with this letter. It is very important for me to get in touch with my customers, for a simple reason:
Without you, we would not be in business.
I want your experience with us to be perfect. In our company, everything revolves around servicing you. The service level we've built in the last decade was handcrafted by some of the most gifted individuals in the hosting industry:
Seasoned management team that I assembled personally over the years ensures a continuous, high-level web hosting experience.
Over 130 full-time employees, with over 80% of our staff active in customer-facing activities. You`re the center of our attention.
Our own Call Facility in the Midwest (Hopkinsville, KY) as well as managed Data Center in Columbus, OH, housing hundreds and hundreds of servers. We're adding daily.
I personally stand behind IX Web Hosting's service, for it is MY service.
Together with my team, we arranged each of our hosting packages to exactly meet your demands, may it be for a complex business website, content related to your family or your hobby.
Important: If you're missing anything in our products, let me know and I'll have it added as soon as our resources allow for. It is because of you, our customer, that IX Web Hosting consistently outperforms all its competitors. It's my key interest and sole duty to understand your needs and address them to your satisfaction.
You Can Contact Me Here.
If you don't have a control panel account yet, you can still contact me! Please Click Here to create your account free of charge. Return to this page afterwards to email me.
I spent my last 7 years evaluating the expectations and needs of my customers. I have been in touch with several thousand of our customers, continuously improving our product offerings. Many know me personally and were involved with me in discussions about features, customer service and cost-effectiveness. I can proudly say that we successfully provide the service people are looking for 24/7, every day of the year. It`s proven by more than 90,000 customers hosting over 350,000 websites on our network today.
If you're not one of our loyal customers yet, consider the following:
To combat any concerns you may have, I've created several guarantees, including our Unheard-Of Uptime Or Cash™ Guarantee. They should help you make the decision for the better host - for IX Web Hosting. Unlike our competitors, we guarantee you this in writing, as part of our Terms of Service.
30-Day 100% Money Back Guarantee
Any-Time Money Back Guarantee
Uptime Or Cash™ Guarantee
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No matter how big the problem, our staff will tackle and resolve it. That's why we offer dedicated 24/7 support, including holidays, over phone, live chat and our online helpdesk.
And be sure to know, everyone working at IX Web Hosting will be right beside you if you ever encounter a problem. ALWAYS.
Choose IX Web Hosting for your web hosting needs. I will prove the high quality of our product and service to you. Thank you.
Yours Sincerely, IX Web Hosting www.ixwebhosting.com
Reliability Rests On The Ownership
Of Our Own Data Center.
A Host Without Its Own Data Center,
Like A House With No Foundation.
Anonymous Customer burnt by a host without a data center
Many hosting companies outsource their most mission-critical operations to third parties: their Data Center, the holy grail of any web hosting company. Some of these companies are very large providers, some are merely resellers, but they both have one thing in common: outsourcing their most important duty, a mentality of letting someone else do the tough stuff. Not so IX Web Hosting!
We have built, always managed and today effectively maintain our very own data center in Colmbus, OH
Get An Inside Look With Our Video Presentation!
For that reason, we're renowned as a LEADER in MODERN SHARED WEB HOSTING. And with over 350,000 domains hosted on our network and 7 years of experience, we're at the very top of the industry.
Consider the following facts when evaluating our network as the new home for your website:
Privately Owned State-of-the-Art Data Center
Connectivity Through Multiple Tier-1 Backbone Providers
Redundant Power Through Diesel Generators (We're NEVER WITHOUT POWER!)
With this in mind, our offer is simple. A flawless hosting experience in every way:
In a nutshell, IX Web Hosting is the LAST WEB HOST YOU WILL EVER NEED! Too good to be true? Not quite: Over 350,000 websites already found a home on our network. Is yours next?
Our Corporate Headquarter
Ecommerce Corporation is our parent company (www.ecommerce.com). On the picture to the left, you can see our corporate headquarter. In this office, the majority of our management staff, marketing and strategic planning and software engineering is taking place.
If you're ever around, ask us for a tour!
More About Our History
A Web Hosting Company With Tradition.
Discover IX Web Hosting's long-standing tradition and extensive experience, and how we've come to be known as one of the industry's most successful innovators.
2006
2005
2004
2003
2002
2001
2000
1999
Now hosting hundreds of thousands domains: The company's growth doubled in this year, and continues to increase.
Built new Tech Center in Hopkinsville, KY: 12,000 sqft to guarantee space for future expansion.
Increase in staff: Now over 100 employees, and 80% of them in customer-facing activity.
We've tripled in size since that year.
Enhanced Control Panel: Improved user friendliness for our customers is our primary goal.
First top hosting directory award: IX Web Hosting was awarded many more times since then.
Expansion of IX Guarantees: Uptime Guarantee, Any-Time Money-Back Guarantee for all customers.
First host to also refund setup fees.
Launch of our lucrative Affiliate Program: Introducing the industry's highest payouts.
Superior affiliate service level: Top affiliates serviced directly by the CEO.
Opening of 24/7 Tech Center: Introducing toll-free 24/7 support by phone, Helpdesk and LiveChat.
Industry first to offer LiveChat for support.
Opening of our Data Center: State-of-the-Art and privately owned.
Fibre-Optic Connectivity.
Launch of Ecommerce's Web Hosting Division: One of the industry's first providers of an online hosting control panel.
IX Web Hosting's Future
Things Keep Getting Bigger and Better!
Join us on our path to a brighter future. For 2007 alone, we've planned over a dozen service improvements, including a more powerful control panel, capacity and performance increases across the board - from servers to bandwidth, and of course many new products and features that are in development right in this moment.
Independently Rated And Certified
By All Reputable Online Organizations.
HACKER-SAFE is the world's most viewed website security trustmark. IX Web Hosting has been certified over and over again that we properly maintain our customers and business partner's information, and that we have a hacker-proof network. We're tested daily for loopholes, and if we don't meet all of the strict conditions, the HACKER-SAFE sign will disappear from our website.
IX Web Hosting meets all BBBOnLine Reliability Participation and Better Business Bureau Membership Standards. This assures you that we're service oriented and will never leave you hanging in the dark.
Ecommerce Corporation is our parent company (www.ecommerce.com). On the picture to the left, you can see our corporate headquarter. In this office, the majority of our management staff, marketing and strategic planning and software engineering is taking place. 
